AVP, HR Business Partner - US Group Benefits

AVP, HR Business Partner – US Group Benefits

Job Location: NY/NJ area

Setting: Hybrid or in-office

Reports to: Vice President, Human Resources – Group Benefits

Travel: 10%

MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to individual and institutional customers. We’re united by our purpose to help our customers and each other create a confident future; we’re guided by empathy; and we’re inspired by each other to make a difference in the lives of our coworkers, customers, communities, and the world at large. At MetLife, it’s #AllTogetherPossible.  Join us!

 The Team You Will Join:

The Group Benefits organization is responsible for the strategic direction, growth, and management of MetLife's industry leading U.S. employee benefits business. MetLife Provides employee benefits to more than 50,000 group customers, covering more than 41 million employees and their families. Our Group Benefits business offers a wide range of group products including life insurance, dental, group short- and long-term disability (“LTD”), individual disability, accidental death and dismemberment (“AD&D”) insurance, vision, and accident & health insurance, as well as prepaid legal plans and pet insurance.

Our sales force works directly with customers or through brokers, and other third parties to distribute our broad portfolio of products and services selling solutions to employers and other eligible groups helping to make MetLife the largest provider of group employee benefits in the United States.

As the Assistant Vice-President of Human Resources for US Group Benefits, (GB) at MetLife you will support a Senior Vice President level officer and the full suite of senior US GB leaders on the team. You will also provide HR leadership, strategic consulting and guidance to this global, senior management team. This position partners with GB management on issues related to the insurance industry, the geographic movement of work, change management, operating model and organizational design/ development and plays a leading role in the delivery of all change affecting employees.  In addition, you will broker services from MetLife’s HR Centers of Expertise to deliver in the areas of HR data analytics, compensation, learning and development, talent management and acquisition, diversity & inclusion and global mobility in support of business goals.

  How You’ll Help Us Build a Confident Future (Key Responsibilities):

1. Serve as Senior HR Business Partner in all staff meetings.
2. Provide senior level partnership, advice, consultation and intelligence regarding organizational effectiveness to the business leaders.
3. Understand the financial, technological, economic, geopolitical, and talent drivers of the business to effectively help develop and implement a global human capital plan that supports the organizational strategy, key strategic & operational initiatives, and achievement of overall business objectives.
4. Analyze and present key metrics insights to address business results, goals and objectives and make recommendations to drive targeted action plans to address areas of opportunity.
5. Ensure policies, procedures and practices are implemented (defined and developed where appropriate) consistently and efficiently across the organization and that the organization is fully compliant with all aspects of the laws pertaining to employment in the workplace.
6. Keep management and employees informed of MetLife’s HR policies and administrative practices, and of proposed changes that will affect their operational effectiveness; devise and develop effective communication between and among management and employees on all policy changes.
7. Collaborate with HR partners and COEs across MetLife to execute the enterprise strategy, participate on cross-functional initiatives/projects/programs, expand network and sphere of influence, and manage business as usual (BAU) matters.
8. Partner with the business to provide thought leadership and consultation on organizational health strategy, action plans, and implementation to enhance employee engagement and productivity.
9. Partner with respective GB leadership teams to strengthen the leadership pipeline and succession planning efforts through coaching, counseling, and L&D efforts.
10. Leverage HR COEs to deliver full suite of HR capabilities and resources that support the achievement of business and enterprise goals.

 Key Relationships:

• Key Stakeholders: GB EVP leadership team, Heads of HR for Centers of Expertise, Regional HR Business Partners

What You Need to Succeed (Required Qualifications):

• 10+ years of professional HR experience with a global function in a matrixed environment.
• 10+ years of working globally and familiarity with cultures outside of the US and non-US labor practices.
• Accomplished change management leader, able to operate effectively in a highly matrixed environment and to exhibit the necessary gravitas in senior staff meetings.
• Ability to build, maintain and influence relationships with senior management and HR leadership team members globally to broker services for clients and to participate positively and actively in the HR global network.
• Strong people management/development skills and experience with the ability to coach and train.
• Strong problem-solving skills in support of senior management in working through a path to the delivery of goals & initiatives as it relates to people.
• Strong quantitative measurement, budgeting, and management reporting and analytical skills.
• Undergraduate degree required, MBA or other advanced degree preferred.

Benefits We Offer:

Our U.S. benefit programs are geared toward health and wellness, financial protection, and retirement savings. In addition to comprehensive health coverage including medical/prescription drug, dental, vision, and no-cost short- and long-term disability benefits also include:

• Retirement plan (cash balance pension) with a minimum monthly contribution regardless of an employee’s pay and 401(k) with employer matching.
• Company-paid life insurance and legal services, and discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance.
• Employee Assistance Program (EAP) and digital mental health programs
• Expert support for medical second opinions, cancer care navigation, diabetes and hypertension, weight loss/fitness, joint and spine health, caregiving, and more.
• Generous paid time off, including a floating cultural heritage day.
• Paid volunteer time off and charitable contribution match.
• Tuition assistance.
• Family benefits including paid parental leave, adoption and surrogacy assistance, child and eldercare support, college advising program.

Equal Employment Opportunity/Disability/Veterans